Last Updated: 01\20\2026

At BuyLnk, we are committed to providing a premium shopping experience. We stand behind the quality of every product we ship. If you are not entirely satisfied with your purchase, we are here to help.

1. Our 10-Day Return Guarantee

You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all tags attached.

2. How to Return an Item

To ensure a smooth process, all returns must be sent directly to our Central Processing Warehouse.

  1. Request a Return: Log in to your account, go to “My Orders,” and select “Request Refund,” or contact our Support Team directly.
  2. Receive Authorization: We will review your request and provide you with a Return Authorization Number and the correct Warehouse Address.
  3. Ship the Item: Pack the item securely and ship it back to us using a trackable shipping method.
  4. Inspection: Once received, our Quality Control Team will inspect the item to verify its condition.
  5. Refund Processing: After the item passes inspection, we will process your refund immediately.

3. Shipping Costs

  • Our Error (Defective/Wrong Item): If the product is damaged, defective, or incorrect, we will cover the return shipping costs. We will provide you with a prepaid shipping label.
  • Customer Preference (Change of Mind): If you are returning an item because of a size issue, color preference, or change of mind, you are responsible for the return shipping cost. Shipping fees are non-refundable.

4. Non-Returnable Items

For health, safety, and hygiene reasons, we cannot accept returns on the following:

  • Personal Care: Opened cosmetics, skincare, or hair products.
  • Intimate Apparel: Underwear, swimwear, and earrings.
  • Perishable Goods: Food, flowers, or magazines.
  • Digital Goods: Downloadable software or Gift Cards.
  • Customized Items: Products that were personalized specifically for you.

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved: Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within [Insert Days, e.g., 7-10] business days.
  • Store Credit: Alternatively, you may choose to receive BuyLnk Store Credit which is available for immediate use.

6. Damaged or Lost Packages

  • Damaged in Transit: If your package arrives damaged, please contact us immediately with photos of the condition. We will arrange a replacement or refund.
  • Lost Packages: If a package is confirmed lost by the carrier, we will issue a Full Refund. We take full responsibility for the shipment until it reaches your door.

7. Contact Us

If you have any questions on how to return your item to us, contact us at:

  • Email: Info@buylnk.com
  • Support Center: Support@buylnk.com